Innovative Research & Data Solutions Innovative Research & Data Solutions

Privacy Policy

Effective Date: March 16, 2026

1. Information We Collect

We may collect personal information you provide directly, such as your name, email address, phone number, and organization name when you contact us or use our services. We also collect usage data automatically when you visit our website, including IP address, browser type, pages visited, and referring URL.

2. How We Use Your Information

We use collected information to provide and improve our services, respond to inquiries, communicate about our offerings, and comply with legal obligations. We do not sell your personal information to third parties.

3. Data We Process on Behalf of Clients

In the course of providing calling, polling, and data services, we process data on behalf of our clients. This data is owned by the client and governed by our service agreements. We act as a data processor and handle this information only as directed by the client and in accordance with applicable law.

4. Cookies and Tracking

Our website may use cookies and similar technologies for basic functionality and analytics. You can control cookie preferences through your browser settings. We do not use cookies for advertising or cross-site tracking.

5. Third-Party Services

Our website and services may integrate with third-party platforms for analytics, hosting, and authentication (such as OAuth providers). These services have their own privacy policies. We encourage you to review the privacy practices of any third-party service you interact with through our site.

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of electronic transmission or storage is completely secure.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Client data processed on behalf of clients is retained according to our service agreements.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, contact us at [email protected].

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact

If you have questions about this privacy policy, contact us at [email protected].